My Profile

The phone is still one of the most effective ways to reach potential patients and book appointments. It’s also a great way to build relationships with your existing patients and keep them coming back. So, grab your smartphones because it’s about to get seriously tech-savvy in here! Referral Bonuses: The Power of Word of Mouth […]

It’s kind of no secret that there have been staffing shortages all over the US for dental office positions! Whether or not you have filled that position, want to show appreciation for your staff, or need to increase morale, I have a simple but effective tradition that you can implement! Set up a small/medium cork […]

Here are some tips to help you increase your profit margin without transferring those costs to your patients! STOP paying to receive your money from insurance! Opt out of insurance credit card payments and don’t pay for a 3rd party company to direct deposit them. You may be paying anywhere from 1-3% per transaction, which […]

Do you have a system/protocol for when patients max out their insurance benefits for the year? This is what I do! 1. Double-check that the patient maxing out is correct. I have had problems where the insurance denied a claim because of this, but the patient hadn’t maxed out or even come close to maxing […]

Here are some custom admin codes I like to use, and so does my team! I spend most of my time in patient ledgers, which allows me not to toggle back and forth between patient forms, chart notes, documents, etc. These are all NO CHARGE codes! And it helps to have these codes in ALL […]

Did you know there is a difference between these two terms? Together, they both mean ‘patient portion’ however Co-Pays are preset amounts that patients pay for each procedure, whereas Co-Insurance refers to the percentage of costs that the patient pays. Many people use the term ‘co-pay’ synonymously, I did too! I did until a patient […]